Brim Financial Partners with Manulife Bank
Brim Financial has entered into a partnership with Manulife Bank to support the transition of the bank's credit card portfolio and to modernize its digital payment platform. This collaboration leverages Brim's intelligent and configurable operating model, which integrates issuing, processing, servicing, loyalty campaigns, and customer engagement capabilities.
The partnership aims to enhance Manulife Bank's ability to embed cards and payments within its broader digital ecosystem, aligning with industry trends toward agility and integration for financial services. By transitioning to a modern operating model, Manulife may improve customer experience and streamline its operations while keeping pace with technological advancements in payments.
Key takeaways
- ▸Brim Financial will assist Manulife Bank in transitioning its credit card portfolio.
- ▸The partnership aims to modernize Manulife's payment platform.
- ▸Brim's operating model integrates various services such as issuing and customer engagement.
- ▸This collaboration allows for better embedding of payments in digital ecosystems for financial institutions.
Why this matters
This partnership signifies a strategic move for Manulife Bank to modernize its offerings amidst increasing competition in the digital banking space. For Brim, this enhances its market presence and showcases its capabilities in supporting financial institutions. As banks seek to improve customer engagement and streamline processes, such partnerships become crucial in meeting evolving consumer expectations and maintaining competitiveness.
Entities
Related stories
- 1.