85% of CFOs Say Automation Cuts Payments Friction
PYMNTS published a survey on July 13, 2026 showing that 85% of CFOs believe automation reduces payments friction. The finding reflects the growing focus on automation as a way to streamline payment processes and improve efficiency. No further details about the survey methodology, sample size, or specific automation technologies were provided in the excerpt.
Key takeaways
- ▸PYMNTS surveyed CFOs and published results on July 13, 2026.
- ▸85% of respondents stated that automation reduces payments friction.
- ▸The survey highlights CFOs’ perception of automation as a lever for payment efficiency.
- ▸No specifics on survey size, demographics, or automation types were disclosed in the excerpt.
Why this matters
If a large majority of finance leaders see automation as a way to eliminate friction, businesses that invest in automated payment workflows may gain faster settlement, lower processing costs, and improved cash flow visibility. Conversely, firms that lag in automation could face competitive disadvantages as peers streamline treasury operations and reduce manual errors. The result underscores automation’s strategic relevance for payments infrastructure providers seeking to address CFO pain points.
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