How Can Digital Assets Bridge the Bank Modernisation Gap?
During a session at Sibos 2026, Capgemini's Gareth Wilson addressed the persistent challenges faced by banks in their modernization efforts. He emphasized that evolving customer expectations, regulatory pressures, and increasing competition are driving the need for urgent changes in the banking sector.
Wilson highlighted that digital assets could play a vital role in bridging the modernization gap by providing innovative solutions that enhance service delivery and improve operational efficiency. As banks navigate these changes, they must adopt strategies that align with both customer needs and regulatory frameworks to remain competitive in a rapidly transforming financial landscape.
Key takeaways
- ▸Gareth Wilson from Capgemini spoke at Sibos 2026 about banking modernization challenges.
- ▸Evolving customer expectations and regulatory changes are pushing banks to adapt.
- ▸Digital assets may provide innovative solutions for enhancing service delivery in banking.
Why this matters
The modernization of banking is crucial for financial institutions to meet contemporary customer demands and comply with regulations. Adopting digital assets can provide banks with the agility and innovation needed to stay competitive, but it also risks exposing them to new regulatory scrutiny and operational challenges. Those who effectively integrate digital assets may lead the way in competitive advantage, while others could struggle to keep pace with evolving market expectations.
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